| Author | Message |
|---|---|
 CaptainSpaceSheep |
Date sent: 2016/03/15 20:46:53
There is a reports section; there has been for a long time. Go into the User Portal > Report a player. Staff can therefor see these reports.So the purpose of complaints is if you think something should change, not if it already has been changed, such as grief. Complaint a statement that something is unsatisfactory or unacceptable. Report give a spoken or written account of something that one has observed, heard, done, or investigated. The difference is: Complaint- something needs to change. Report- Something has changed and is unsatisfactory. E.G A staff member is being rude- This needs TO CHANGE. Complaint You have been griefed- This HAS CHANGED and needs to be fixed. Report And this post, for example. Is a complaint- as something NEEDS to be CHANGED- and that is people misusing the forums. |
 miketikel7 |
Date sent: 2016/03/15 20:54:02
true, but you can make a complaint here on someone who is being rude to you or something, plus, the server votes on if we should ban a player for doing something bad i guess :/ |
 stojan44 |
Date sent: 2016/03/16 05:31:47
I had no idea that such a thing existed. |
 Chip_Bruh |
Date sent: 2016/03/16 06:59:19
Reporting anything using this feature isn't the best of ideas, it's faulty and doesn't always work. |
 luigiofthebakery Moderator |
Date sent: 2016/03/18 09:50:43
Don't use that feature, the portal for website moderators to view the reports in it was never actually completed and entries will just sit in the database gathering dust unread. Moreover I believe reports and complaints should be publicly accessible just like on the old website so a person who was reported is able to contest it or present their side of the story.Originally I planned to create a proper section for reports in a new tab on the navigation bar and make it like an image album for screenshot evidence (with integrated image uploading) like on the old website, however this was a bit difficult to achieve at the time with my limited knowledge of PHP. The best I could do was create and integrate a forum like this, which was also similar to something we had on the old website. After a while people began to use the complaints section for reports because it made sense and there was no other working reporting facility on the website. Eventually I added a primitive image uploading facility on webbcraft.co.uk/upload but even that was faulty and allowed hackers to upload malicious code to the website. That allowed me to realise just how much I still didn't know about website creation and that making the reports section with secure image uploading was probably a much harder task than I originally imagined. Since the current system seems to work fine it's probably not necessary anymore, but I if I can manage it I would still prefer on-site image uploading instead of external image uploading because external links may be susceptible to link rot and that may render some topics on this forum incomplete. |
